Payment policy
At Thorvy, we aim to make paying for your order clear, reliable, and stress free. Our checkout is designed to be straightforward and secure, so you can complete your purchase with confidence and focus on choosing pieces you love.
We accept a range of trusted payment methods, including:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Amazon Pay
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in EUR, and the full order amount is charged as soon as you place your order. In some situations, your bank may place a short pre-authorization before confirming the final charge. This is a standard banking practice and usually clears automatically.
Keeping your payment information safe is a priority for us. Every transaction is protected using SSL encryption, and we work only with established, reputable payment providers. Your card details are never stored on our servers and are handled securely between your bank and the payment processor.
If you encounter any issues during checkout, please check that your payment details are entered correctly and match your bank records. If you still need assistance, you can contact us at info@thorvy.com and our support team will be happy to help.
To help protect all customers, we monitor orders for unusual activity. If something requires clarification, we may contact you to confirm details before your order is shipped.
With Thorvy, you can shop knowing your payment is handled carefully from the moment you check out to the final confirmation.